ARTS, EDUCATION AND TRAINING

Document Scanning and Digitisation

Our document scanning and digitisation solution enables organisations to seamlessly and efficiently capture and process scanned documents and email in line with business processes and regulatory compliance.

 

Our solution will provide you with significant cost savings by:

• accelerating document delivery and minimising manual handling

• capturing critical information on the fly

• reducing data entry

• initiating intelligent automated procedures based on the information being processed

 

For more information on how FYB can solve your manual processing inefficiencies, please click here to contact us.

 

Document Scanning and Digitisation

eDiscovery

Our eDiscovery solution provides organisations with a visual interface and robust analytics that enables you to quickly locate electronic information in response to freedom of information or right to information requests, complaints, investigations or law suits.

 

Our solution will:

• significantly reduce the cost involved with the manual collection, review and sharing of information

• make the discovery process faster and more effective

• increase the accuracy of findings

• support information and recordkeeping compliance requirements

 

To explore our eDiscovery solution further, please contact us today to organise a demonstration or more information.

 

eDiscovery

eForms and Workflow

Our eForms and workflow solution provides organisations with a mobile-ready business process solution that digitises paper-based processes, captures data more effectively and automates document generation.

 

Our solution doesn’t just replicate paper forms and manual processes; it optimises entire business processes to make them faster, smarter and more efficient.

 

Our solution will:

• provide your customers with a positive and efficient experience, resulting in significant resourcing and cost savings

• seamlessly embed processes within user guided experiences, ensuring you are meeting service levels and customer expectations

• automate manual and labour-intensive tasks, resulting in more consistent and accurate outcomes that better support the business and your customers

• extend your investment in existing applications, reducing costs through improved process efficiency

• eliminate compliance deviations and non-compliance risks with improved regulatory compliance

 

To see how you can provide significant efficiencies to your organisation with our eForms and workflow solution, contact us today to arrange a demonstration or more information.

 

eForms and Workflow

eHistorical Archives

Our eHistorical archives solution enables you to capture the provenance of your organisation for the future.

Preserve the formation, growth and significant achievements of your organisation through the capture of photographs, historical commentary, meeting minutes and other permanent and noteworthy records in a digital format that is easily accessible and can be shared internally or with the public.

 

Our solution will:

• provide context and understanding about the establishment and management of the organisation, enabling you to better support future growth and learn from past ventures

• provide the public with searchable archives to support historical research projects, adding value back to the community

• preserve your organisations history for future generations, enabling you to meet your recordkeeping compliance requirements

 

For more information about FYB’s eHistorical archives solution, contact us today to arrange a demonstration or more information.

 

eHistorical Archives

Email Management

Our email management solution for Microsoft Outlook improves user productivity, allowing your staff to cope with the volume and velocity of emails they are receiving.  The solution helps users improve the quality and consistency of their communication with internal and external stakeholders as well ensuring they are meeting compliance requirements with seamless integration to your records and document management systems.

 

Our solution will:

• improve the productivity and quality of work of your staff, saving operational costs

• improve the consistency and speed of responding to customer enquiries, enabling you to meet and exceed customer expectations

• enable you to meet recordkeeping requirements, reducing compliance risks

 

For more information about FYB’s Email Management solution, contact us today to arrange a demonstration or more information.

 

File Analysis and Management

Our file analysis and management solution enables you to identify, access, connect, clean up, and control data across enterprise systems. This will help your organisation achieve information compliance by making it possible to not only access information, but also understand, classify, and reduce outdated and unnecessary legacy dark data content.

 

Our solution will:

 

• effectively and efficiently clean up duplicate and legacy data from unmanaged email repositories, file shares, Content Manager and SharePoint sites, saving significant storage costs and gain better access to valuable information

• automate records declaration, minimising the cost and risk associated with not managing records for long-term governance

• intelligently migrate targeted data to your recordkeeping system for improved security, compliance requirements, ease of user access and lower overall storage costs

 

For more information about FYB’s file analysis and management solution or to organise a demonstration, contact us today.

 

Image Management

Our image management solution provides users with an intuitive, online interface enabling them to easily upload, manage and share media items such as photographs, illustrations, audio and video.

 

Our solution will:

 

• streamline the storage of your media items in a central location, reducing storage costs

• enable you to upload media items, from any location, on any device making your team more productive

• enable you to access media items, when you need it, anywhere, anytime from any device, so you can respond more efficiently to your organisation’s needs and customer requests

 

To see our image management solution in action or for more information, contact us today.

 

Image Management

Information, Document and Records Management and Security

Our information, document and records management solution is designed to help government agencies, regulated industries and global organisations manage their business content from creation to disposal.  Regardless of how you create and collaborate on your content, our solution gives you the ability to leverage accurate, contextual and complete information throughout its lifecycle.  Managing your content in this way helps you significantly improve services to your customers, make informed decisions and provide insight to future strategies.

 

Our solution will:

 

• improve the efficiency of staff and systems, by automating classification, folder creation, policy application and advanced disposal processing, thereby reducing errors and manual tasks

• provide an on premise or cloud solution that enables compliant management of critical content and records, and provides collaboration, mobility and agility for your workforce

• improve privacy for managed content through extensive security and access controls

• simplifying the defensible disposal (according to policy) of content that has expired or has no residual value, thereby reducing risk

 

Contact us today for more information or a demonstration of our information, document and records management solution.

 

Information, Document and Records Management and Security

Legal Matters and Complaint Management

Our legal matters and complaint management solution captures, manages and tracks critical business information, including; contracts, client legal matters for internal and external clients, litigation cases, investigations, grievances and complaints.

 

Our solution will:

 

• enable you to quickly gain control of issues, enabling you to capture evidence to respond effectively and efficiently, reducing risk associated with the loss of reputation and poor publicity

• intelligently apply and manage legal holds throughout the lifecycle of a matter, reducing the risk of breaching legal requirements for the retention of records

• effectively manage large volumes of correspondence, documentation and other forms of evidence in a structured format, providing consistency to the way matters are managed

• provide you with the ability to run reports on the fly about the number, type and status of matters, enabling you to meet your reporting requirements within operational timeframes

 

Contact us today for more information or a demonstration of our legal matters and complaint management solution.

 

Legal Matters and Complaint Management

Quality Management Systems

Our Quality Management System supports the drafting, approval, review and publication process of your organisational policies, procedures and work instructions, enabling you to automate the publishing of documents to your website immediately on approval.

 

Our solution will:

 

• track the development of core documentation from drafting through to approval

• ensure staff or the public only ever see the latest approved version, reducing the risk of referring to out-dated or incorrect policies or procedures

• schedule annual reviews of documentation, proactively keeping them up to date

 

Contact us today for more information or a demonstration of our Quality Management System solution.

 

Quality Management Systems