Our legal matters and complaint management solution captures, manages and tracks critical business information, including; contracts, client legal matters for internal and external clients, litigation cases, investigations, grievances and complaints.
Our solution will:
• enable you to quickly gain control of issues, enabling you to capture evidence to respond effectively and efficiently, reducing risk associated with the loss of reputation and poor publicity
• intelligently apply and manage legal holds throughout the lifecycle of a matter, reducing the risk of breaching legal requirements for the retention of records
• effectively manage large volumes of correspondence, documentation and other forms of evidence in a structured format, providing consistency to the way matters are managed
• provide you with the ability to run reports on the fly about the number, type and status of matters, enabling you to meet your reporting requirements within operational timeframes