FYB Solutions

Legal Matters and Complaint Management

Our legal matters and complaint management solution captures, manages and tracks critical business information, including; contracts, client legal matters for internal and external clients, litigation cases, investigations, grievances and complaints.


Our solution will:


• enable you to quickly gain control of issues, enabling you to capture evidence to respond effectively and efficiently, reducing risk associated with the loss of reputation and poor publicity

• intelligently apply and manage legal holds throughout the lifecycle of a matter, reducing the risk of breaching legal requirements for the retention of records

• effectively manage large volumes of correspondence, documentation and other forms of evidence in a structured format, providing consistency to the way matters are managed

• provide you with the ability to run reports on the fly about the number, type and status of matters, enabling you to meet your reporting requirements within operational timeframes


Contact us today for more information or a demonstration of our legal matters and complaint management solution.


Legal Matters and Complaint Management