FYB Customer Case Studies

Department of Education Tasmania comply with TAHO regulations by automatically capturing HR requests from ServiceNow into Content Manager

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Hume City Council improving staff experience using Microsoft Teams whilst seamlessly capturing records into Content Manager

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Department of Premier and Cabinet Tasmania introduce a new approach to track and manage their correspondence

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Nillumbik Shire Council transformed their information management by integrating systems for a seamless user experience

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Reassigning Actions has never been so easy for Murray River Council

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Manningham Council increased adoption of Content Manager for digital media management as users can more easily browse and use their images

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See how customers are succeeding with FYB

Reportilize will help us to streamline our monthly reporting requirements

Reportilize will be a great tool to assist us in generating reports monitor the integrity of our data in Content Manager as it will provide us with reportable data to include in our monthly Key Performance Indicators.

Paul White

Coordinator Corporate Knowledge | Hume City Council

Extremely impressed with FYB’s responsiveness when I reported a couple of issues earlier in the week

This includes the team’s willingness to help our IT staff over the last few days in supporting the installation of our licenses and add-ins which needed to be completed by the end of the week. I’m aware it was above and beyond but due to recent staff changes at Swinburne, FYB’s support has been invaluable.

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Sharon Carlton

Manager Digital Information & Records Management | Swinburne University of Technology

The FYB Service Desk diligently see to our requests

If we have support needs or the Department is looking at implementing an initiative, we email the team and they get straight onto helping us.

Jane Norris

Records Manager | Department of Premier and Cabinet (TAS)

FYB’s project management team was great

Our recent Content Manager upgrade has been a good litmus test for FYB's services. FYB’s project management team was great and setup of the project and tasks was clearly communicated. After completion, handover of issues to the Service Desk has been seamless. The FYB Service Desk’s prompt and communication of progress of outstanding issues is excellent.

Damien Ferguson

Systems Analyst - Records | Southern Grampians Shire Council

FYB Case Studies

Looking for inspiration to improve and streamline your business processes? Check out these success stories.

Department of Education Tasmania comply with TAHO regulations by automatically capturing HR requests from ServiceNow into Content Manager

Hume City Council improving staff experience using Microsoft Teams whilst seamlessly capturing records into Content Manager

Department of Premier and Cabinet Tasmania introduce a new approach to track and manage their correspondence

Nillumbik Shire Council transformed their information management by integrating systems for a seamless user experience

Reassigning Actions has never been so easy for Murray River Council

Manningham Council increased adoption of Content Manager for digital media management as users can more easily browse and use their images

Testimonials

See how customers are succeeding with FYB

Reportilize will help us to streamline our monthly reporting requirements

Paul White

Extremely impressed with FYB’s responsiveness when I reported a couple of issues earlier in the week

Sharon Carlton

The FYB Service Desk diligently see to our requests

Jane Norris

FYB’s project management team was great

Damien Ferguson

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