About FYB

We will set the standard for information governance technology, inspiring its direction and defining its future.

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Who We Are

FYB was founded in 2004 and since then have captured a diverse customer base across Australasia. Our company culture also embodies innovation, as we look for new and better ways to enhance our Information Governance products, services, and processes.

We believe that success comes from effective teamwork and collaboration. We encourage unified teamwork and support each other's strengths and weaknesses, as it allows us to achieve our common goals.

Our Vision

Leading the information governance industry through innovative solutions and expert guidance. We will set the standard for information governance technology, inspiring its direction and defining its future.

Our Team

We're a small tight knit team but we pack a punch! We're a proud supporter and employer of our First Nations People and are strong believers in equality and diversity.

We place a high value on integrity, which means we conduct our business ethically and responsibly while holding ourselves and others accountable

Why Work With Us?

We believe that transparency is key in building trust and maintaining strong relationships with our employees and customers, therefore we strive to be open and honest about our goals, challenges, and performance.

Let's work together on a greener future

At FYB, we recognise our environmental impact and believe in addressing climate change through innovation. We are committed to reducing our carbon footprint and providing solutions to customers for reducing theirs.

We strive to make a meaningful difference in our community through volunteering, collaboration, and giving back to those in need. By investing in our community, we aim to create a sustainable and thriving environment for future generations.

FYB is experienced and innovative – our team is experienced and versatile, we work collaboratively with you to design and implement innovative solutions.

We’ll help you leverage your investment in existing technologies – so your solutions are robust and work more efficiently for you.

Your success is our success - we deliver solutions that meet or exceed your expectations, on time and within your budget.

We think differently about support – we provide proactive support to prevent issues arising, we empower your team through knowledge transfer and we care about your integrity and compliance.

FYB Solutions
Micro Management Australia Solutions
Micro Management Australia Services
FYB Services
Micro Management Australia Products
FYB Products
FYB Apps, Add‑Ins & Connectors

We are part of the following panels and preferred suppliers

Testimonials

See how customers are succeeding with FYB

Reportilize will help us to streamline our monthly reporting requirements

Reportilize will be a great tool to assist us in generating reports monitor the integrity of our data in Content Manager as it will provide us with reportable data to include in our monthly Key Performance Indicators.

Paul White

Coordinator Corporate Knowledge | Hume City Council

Extremely impressed with FYB’s responsiveness when I reported a couple of issues earlier in the week

This includes the team’s willingness to help our IT staff over the last few days in supporting the installation of our licenses and add-ins which needed to be completed by the end of the week. I’m aware it was above and beyond but due to recent staff changes at Swinburne, FYB’s support has been invaluable.

Sharon Carlton

Manager Digital Information & Records Management | Swinburne University of Technology

The FYB Service Desk diligently see to our requests

If we have support needs or the Department is looking at implementing an initiative, we email the team and they get straight onto helping us.

Jane Norris

Records Manager | Department of Premier and Cabinet (TAS)

FYB’s project management team was great

Our recent Content Manager upgrade has been a good litmus test for FYB's services. FYB’s project management team was great and setup of the project and tasks was clearly communicated.  After completion, handover of issues to the Service Desk has been seamless. The FYB Service Desk’s prompt and communication of progress of outstanding issues is excellent.

Damien Ferguson

Systems Analyst - Records | Southern Grampians Shire Council

Our Case Studies

Our work speaks for itself, check out our case studies to see how we help businesses become more efficient.

Department of Education Tasmania comply with TAHO regulations by automatically capturing HR requests from ServiceNow into Content Manager
Department of Education Tasmania comply with TAHO regulations by automatically capturing HR requests from ServiceNow into Content Manager

Our Case Studies

Our work speaks for itself, check out our case studies to see how we help business become more efficient.

Hume City Council improving staff experience using Microsoft Teams whilst seamlessly capturing records into Content Manager
Hume City Council improving staff experience using Microsoft Teams whilst seamlessly capturing records into Content Manager

Our Case Studies

Our work speaks for itself, check out our case studies to see how we help business become more efficient.

Department of Premier and Cabinet Tasmania introduce a new approach to track and manage their correspondence
Department of Premier and Cabinet Tasmania introduce a new approach to track and manage their correspondence

Our Case Studies

Our work speaks for itself, check out our case studies to see how we help business become more efficient.

Nillumbik Shire Council transformed their information management by integrating systems for a seamless user experience
Nillumbik Shire Council transformed their information management by integrating systems for a seamless user experience

Our Case Studies

Our work speaks for itself, check out our case studies to see how we help business become more efficient.

Reassigning Actions has never been so easy for Murray River Council
Reassigning Actions